Remote and Technology-Based Dialogic Development during the COVID-19 Pandemic: Positive and Negative Experiences, Challenges, and Learnings
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Abstract
This study aimed to analyze the challenges, learning experiences, and effects of the COVID-19 pandemic in a social, healthcare, and special education development project financed by the European Social Fund. The theoretical framework of the project relied on the theories of dialogic development and leadership. The method was participatory action research using data collected from various assessments and a questionnaire. Reports of neutral, negative, and positive experiences among two participant groups of the project—the implementers and pilot organizations—in remote work, devices and applications, and remote and technology-based development processes, were recorded. Both participant groups reported increased pressure at work, social isolation, professional loneliness, and improved work control and efficiency. The pilots have learned the development method, and development has been able to continue by utilizing technology despite the pandemic .Development through technology was more difficult, and new dialogic interaction tools have been created. The project was most effective with regard to leadership, teams, renewal, and information flow. There is a need for wide-ranging dialogues with various working life actors when outlining the ways in which future work will be carried out and to reflect on how remote work, technology, and digitalization affect well-being at work, social relations, and leadership.
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Sirpa Syvänen,
Kaija Loppela,
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Time, Space and Agency in the Finnish Cultural Sector at the Time of COVID-19
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The organization of working times and workplaces has typically been diverse and hybrid for people working in culture. Work is characterized by precarious conditions such as short-term contracts and seasonal employment. The impact of COVID-19 has shown the vulnerability and uniqueness of the employment conditions in this sector. We collected personal written texts from people working in the cultural sector in spring 2020, when in Finland the first wave of COVID-19 was subsiding and nobody knew when the next wave would come. We analyzed the ways cultural workers constructed agency on temporal and relational dimensions as regards work and non-work. The content analytic approach highlighted two main types of situational agencies, the normative employment agency and the precarious work agency, both of which were shaped by the uncertain conditions of the cultural sector. Due to the differing employment conditions, both intensification of work and small agency were present in work of the cultural sector and posed challenges to the management of time and the future. However, the terms and conditions for agency construction varied, even under similar circumstances.
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Arja Haapakorpi,
Minna Leinonen,
Katri Otonkorpi Lehtoranta,
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Professionals’ Views on Challenges in Inpatient Substance Abuse Treatment during COVID-19 Pandemic in Finland
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The pandemic caused by COVID-19 (an acute respiratory illness caused by a coronavirus) has had harmful effects on people in need of special support. People with problematic substance use are recognized as such a group. The pandemic has raised the need for sufficient treatment and services during these unpredictable conditions. At the same time, it poses severe challenges to their production and provision. The purpose of the study was to use content analysis to qualitatively examine Finnish professionals’ (N = 22) views on (1) the challenges posed by COVID-19 in working in inpatient substance abuse treatment, (2) how these challenges have been addressed, and (3) what the consequences of the challenges and the solutions to them are. The findings confirmed that COVID-19 has caused drastic changes in the organization of treatment and daily practices. Professionals experience challenges in preventing infection from spreading into and within treatment units. They also describe difficulties in applying social distancing in treatment that is based on therapeutic communities. The pandemic has also challenged communication and co-worker support among professionals. These challenges have led to practical solutions that, in turn, have their own consequences for treatment practices. We conclude that the quality of treatment has to some extent been impaired because of the pandemic.
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Eeva Ekqvist,
Tuija Karsimus,
Katja Kuusisto,
Arja Ruisniemi,
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Together Alone: Going Online during COVID-19 Is Changing Scientific Conferences
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The COVID-19 pandemic caused many scientific conferences to move online, posing a great challenge for scientific communication. This change offers potential advantages and disadvantages for inclusion, diversity, and scientific advancement. Here, we analyse participants’ experiences of the Why Study Mammographic Density? Conference to explore some of these issues and identify key points of contention between different stakeholders. We found that while increasing participant diversity is facilitated by online conferencing, if the participants cannot interact informally with each other, there is value which is lost. In returning to in-person conferences, it will be important not to “shut
the door” on those whose participation was enabled by the online format.
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Heather J. Bray,
Lillith Litchfield,
Jennifer Stone,
Kara L. Britt,
John L. Hopper,
Wendy V. Ingman,
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Silenced Coffee Rooms—The Changes in Social Capital within Social Workers’ Work Communities during the First Wave of the COVID-19 Pandemic
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The sudden outbreak of the COVID-19 pandemic and the ensuing restrictive measures to combat infections led to a significant change in working life and social work within working communities. Workers had to switch to telecommuting quickly, which also affected the interactions between co-workers. In this research, we examined Finnish social workers’ experiences of their work communities during the first wave of the COVID-19 pandemic. We explored (1) how the restrictive measures affected social workers’ work communities and (2) what types of factors promoted and challenged the cohesion of social networks and mutual trust between colleagues. The conceptual framework was based on social capital theory, in which social relations are seen as a resource of a community. The data utilised in the study were social workers’ diaries (n = 33) written from mid-March until the end of May 2020. The data were analysed by a qualitative content analysis. The results highlight how the multilocation of work, fear of viral infection and varying attitudes towards the viral outbreak affected the interactions between colleagues in the early stages of the pandemic,
increasing tensions and feelings of social distance between co-workers. The common professional value and knowledge base of social work, as well as remote work practices developed during the first wave of the COVID-19 pandemic, supported interactions between colleagues. Although remote interaction options were developed, they could not, however, fully replace the advantages of face-to-face interactions and everyday informal encounters between colleagues, the importance of which is essential for developing and maintaining the social capital of work communities.
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Sanna Saraniemi,
Timo Harrikari,
Vera Fiorentino,
Marjo Romakkaniemi,
Laura Tiitinen,
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2010 |
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The Challenges and Realities of E-Learning during COVID-19: The Case of University Sport and Physical Education
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E-learning quickly became a crucial tool for universities and other higher education institutions during the global COVID-19 pandemic. The field of sport and physical education (PE) was no exception. However, though there is considerable growth in digital technologies in sport or physical education, we have very little evidence about the use and outcomes of these technologies. Thus, this study aims to document how e-learning technologies and pedagogical approaches were employed in the field of sport, the challenges and successes associated with these approaches, and
potential avenues for improvement. To do so, a total of 27 responses were collected with two online qualitative surveys, one respectively for students (n = 15) and one for teachers (n = 12). Structured follow-up interviews with four students and one additional teacher were conducted to verify and deepen the responses. The findings show that interaction and variety were critical components of successful online learning. However, teachers reported difficulties motivating students, especially if no visual connection was present. Ultimately, even with innovation, variety, and interaction, sport and physical education’s practical and social nature does not fully translate to the online setting. Thus ,we conclude by proposing potential avenues for practice and research to respond to the challenges documented here.
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Louis Moustakas,
Denise Robrade,
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2022 |
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COVID-19-Related Job Demands and Resources, Organizational Support, and Employee Well-Being: A Study of Two Nordic Countries
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The purpose of this study is to examine how COVID-19-related job demands and resources have been associated with employee well-being in Nordic countries across specific occupational groups. The study investigated four occupational groups: (1) professional, scientific, and technical occupations in Norway (n = 301); (2) teachers in Finland (n = 315); (3) health and social service occupations in Norway (n = 267); and (4) geriatric nurses in Finland (n = 105). Hypotheses were tested using two-step hierarchical regression analysis. Work–home imbalance in Groups 1, 2, and
3, workload increase in Groups 1 and 3, and fear of infection in Groups 2 and 3 were positively related with exhaustion. A positive attitude towards digital solutions was positively related to work engagement in Groups 2 and 3. In addition, there was a significant positive relationship between COVID-19-related organizational support and work engagement in Groups 2, 3, and 4, and a negative relationship with exhaustion in Group 2. In conclusion, pandemic-related job demands and resources were differently associated with employee well-being across different occupational groups and countries. Further, organizational support may act as a supportive element for sustaining employee
well-being during pandemics.
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Johanna Lilja,
Sanna Nuutinen,
Laura Bordi,
Riitta-Liisa Larjovuori,
Kirsi Heikkilä Tammi,
Silje Fladmark,
Siw Tone Innstrand,
Marit Christensen,
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2022 |
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Worker Agency versus Wellbeing in the Enforced Work-From-Home Arrangement during COVID-19: A Labour Process Analysis
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This article offers a theorization based on selected literature focused on problematizing the work-from-home phenomenon. It incorporates labour process theory and the work-from-home literature to dissect the impact of enforced working from home procedures during COVID-19. The article presents the advantages to working from home from the existing work-from-home literature and draws on labour process theory to challenge these advantages. The disadvantages discussed in this article include constant availability, enhanced productivity with unpaid labour, loss of worker subjectivity, identity conflicts, and extracting productivity while downloading costs of production to workers. While the advantages include enhanced autonomy, reduction in unproductive time and increased affordances in participation, empowerment and worker agency, the article weighs the potential, parallel impacts of worker control and reduction in personal wellbeing. Although it seems that the work-from-home arrangement is, predominantly, here to stay, I argue that workers consent to their demise, as the dark side of enforced work-from-home arrangements detract from the benefits of in-person social relations of work and learning.
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Sheldon M. Bromfield,
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2022 |
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Human Flourishing in the Era of COVID-19: How Spirituality and the Faith Sector Help and Hinder Our Collective Response
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Throughout the ongoing COVID-19 pandemic, religious people and institutions have played a significant role in responding to the challenges that we all have faced. In some instances, religion has been a source of great harm, hindering the global response. Many religious leaders have promoted misinformation and disinformation; others have promulgated messages of hatred and blame, especially hindering efforts to prevent infection and community transmission and to promote immunization. This has occurred throughout the world, across cultures, religions, and
nations. In many other instances, however, the faith sector has been a source of great help, ministering to the lives of suffering and fearful people both emotionally and tangibly. People of faith, including clergy and faith-based organizations, have contributed positively to the global response effort by fulfilling the pastoral, ethical, and prophetic roles of religion. Expressions of spirituality, both personal and institutional, have thus contributed to great flourishing in the midst of a terrible public health emergency.
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Jeff Levin,
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2022 |
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The Double-Sided Nature of Meaningful Work: Promoting and Challenging Factors within the Swedish Equine Sector
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Meaningful work is related to a range of positive outcomes, but also negative effects.Research regarding meaningful work and lifestyle-oriented work; i.e., when making a livelihood based on a leisure interest and personal lifestyle, is deficient. The aim of this qualitative study is therefore to explore factors that promote and challenge meaningful work in a lifestyle-oriented setting. The study focuses on the perspective of employees within the Swedish equine sector, and is based on individual interviews. The results show that person–environment fit, task significance, and occupational culture seem to be important factors in the promotion of meaningful work. In addition, the analysis also illustrates how the nature of meaningful work has an inherent duality, constructed by a balancing act between doing good for oneself and for others. The tension is reinforced by the fact that the same factors can both promote meaningful work and challenge meaningfulness. This study shows that meaningful work not only comes with satisfaction, enjoyment, and fulfillment, but also an acceptance of challenging working conditions, which may lead to sacrifices and exhaustion.
The double-sided nature of meaningful work can therefore affect the employees’ well-being, and challenge the willingness and ability to remain in the occupation.
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Åsa Bergman Bruhn,
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2022 |
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The Importance of Self-Leadership Strategies and Psychological Safety for Well-Being in the Context of Enforced Remote Work
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This study examines the relationship between self-leadership strategies and occupational well-being and whether psychological safety has moderated these relationships in the context of enforced remote work caused by COVID-19. Altogether, 2493 higher education employees, most of whom were working entirely remotely due to the pandemic, responded to an electronic survey in May 2021. Hierarchical multiple linear regression analyses were conducted as the main method of analysis. The results showed that goal-oriented and well-being-related self-leadership strategies as well as psychological safety were positively related to meaningfulness of work and negatively to job burnout.
Psychological safety moderated the relation between goal-oriented self-leadership strategies and meaningfulness of work. The study presents much-needed novel knowledge about self-leadership and psychological safety in the context of remote work and sheds light on the interrelatedness between self-leadership strategies, psychological safety, and occupational well-being. It presents a novel category of well-being-related self-leadership strategies and contributes to the measurement of both self-leadership and psychological safety. In order to both enable sufficient well-being and
facilitate flourishing at work, it is imperative to support employees in learning and applying diverse self-leadership strategies as well as ensure psychological safety at workplace, especially in post pandemic multi-locational work.
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Kirsi Sjöblom,
Soile Juutinen,
Anne Mäkikangas,
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2022 |
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Preliminary Exploration of the Red Pigment from Scytalidium cuboideum as a Cellulosic Pulp Colorant
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Abstract
Pollution from the international dye industry continues to be a global problem. Biotechnology offers new options, including a closer look at select wood decay fungi to replace inorganic dyes.The pigments produced by a small group of soft rotting fungi are generally naphthoquinonic and remarkably stable. From this group, the dramada crystals, produced by Scytalidium cuboideum, are of particular interest. To test the application of this pigment as a natural colorant of cellulosic pulps, four different bleached pulps were selected (one hardwood, three softwood), in three different mediums (acetone, ethanol, and DI water). The pigment generated a significant change of color, but there was no significant difference in color intensity based on the solvent carrier. These preliminary results are promising as they open the door for further exploration of applications of fungal pigments in the paper industry. Once these pigments can be reliably grown, they will offer a sustainable organic alternative to polluting inorganic dyestuffs and help reduce the toxic effluent released into the soil and waterways.
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Derek W. Stone,
Sarath M. Vega Gutierrez,
Seri C. Robinson,
Zielle M. Walsh,
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2022 |
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Experiences of Academics Working from Home during COVID-19: A Qualitative View from Selected South African Universities
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Abstract
The continuing crisis caused by the novel coronavirus (COVID-19) outbreak has raised significant challenges for the higher education community globally. In South Africa, the government forced lockdown measures and social distancing containment policy changed working arrangements across sectors and organisations . As a result, academics were forced to work from home (WFH), a task for which they were hardly prepared. Several researchers have engaged the WFH situation of academics to understand the relationship between WFH and productivity. As far as we know, very few studies have tried to describe academics’ WFH experiences in relation to the challenges, including determining possible ways of improving their satisfaction with working from home. We examine in this article the experiences of academics working from home across selected universities in South Africa. Using a qualitative approach and applying Atlas.ti for data analysis, our findings show that working from home in academia is a daunting task requiring extensive organisational, personal, and social adjustments. The population comprised all academics irrespective of any demographic or personality characteristic within the management faculty of the participating universities to secure the
anonymity of the respondents. Five themes—inability to adapt, lack of a home office, loneliness and isolation, inability to balance family and work, and improving satisfaction with work from home— were identified as significant variables from the participants’ responses. Our analysis suggests that organisations need to customise approaches to engage with the experiences of academics who work from home during COVID-19 and to develop fit-for-purpose support for these academics. The study contributes to the growing research exploring the relationship between COVID-19 lockdown and work in higher education.
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Chux Gervase Iwu,
Obianuju E. Okeke Uzodike,
Emem Anwana,
Charmaine Helena Iwu,
Emmanuel Ekale Esambe,
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2022 |
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Association between Information Dissemination and Compliance with Preventive Measures during the Coronavirus Disease Pandemic in Hong Kong Working Population: Cross-Sectional Survey
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Abstract
Background: To fight the Coronavirus disease (COVID-19) pandemic, it is important for the population to keep abreast of COVID-19 updates and comply with the suggested preventive measures. Understanding the influence of popular dissemination channels under the surge of an ‘infodemic’ is crucial, as the population may receive conflicting information from various sources. Objective: This study aimed to examine the association between information source usage and COVID-19- preventive measures compliance. Methods: An online cross-sectional study was conducted in
February 2020. Four COVID-19-preventive strategies, including ‘hand hygiene’, ‘mask wearing’,‘household hygiene’, and ‘social distancing’, were studied with respect to their usage from three common health information sources and three dissemination channels. Logistic regressions were modelled to study the odds ratio of the preventive behavior compliance in terms of information source usage. Results: A total of 1048 respondents completed the survey and the sample demonstrated high compliance in hand hygiene (81.4%) and mask wearing (93.5%), but lower compliance in household hygiene (22.4%) and social distancing (65.7%). Females and chronic diseases patients were found
more likely to adopt COVID-19-preventive measures. Participants recorded highest usage in social media (80.1%) among information sources and respondents with frequent social media use had improved compliances in the preventive behaviors studied. Conclusions: The study presented evidence to demonstrate the effectiveness of social media in disseminating information related to complying COVID-19-preventive behaviors. The impact of social media in spreading COVID-19 information should be recognized, despite the concerns regarding misinformation. With disciplined use, social media may help to halt the spread of COVID-19 and other communicable diseases by
encouraging community participation.
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Clement Cheuk Wai Ng,
Eliza Lai-Yi Wong,
Annie Wai-Ling Cheung,
Eng-Kiong Yeoh,
Kin-Fai Ho,
Samuel Yeung-Shan Wong,
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2022 |
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